Return & Exchange Policy

Effective June 2025

As we transition from our physical showroom to an online-only experience, we are offering a limited-time 70% discount on all remaining in-store Traditional Persian Rugs. Due to the depth of this discount and the nature of our clearance sale, all sales are final.

All Sales Are Final

We are no longer accepting returns, exchanges, or cancellations once an order has been placed. Please be sure to review all rug details, dimensions, and photos carefully before completing your purchase. If you have any questions about a specific rug, feel free to contact us prior to checkout—we’re happy to help you make an informed decision.

Shipping & Handling

We now offer flat-rate shipping within the continental United States. This rate helps offset the costs of secure packaging and insured delivery. Please note:

• • • Oversized or unusually heavy rugs shipping to the East Coast may incur an additional shipping and handling fee. We will contact you before processing your order if this applies.
    • Shipping charges will be calculated and displayed at checkout.
    • We do not offer international shipping at this time.

Inspection Upon Delivery

We take great care to ensure that each rug is accurately represented and securely packed. If your order arrives with any visible damage to the packaging, please inspect the rug immediately and photograph both the packaging and the rug. Any concerns must be reported within 48 hours of delivery.

Contact Us

If you have any questions before placing your order, don’t hesitate to reach out. We’re here to assist you in selecting a rug you’ll love for many years to come.

Email: truckeerug@live.com
Phone: (530) 745-4171
Website: www.truckeerug.com